Support information can be found in the Customer Support Charter using the link below. The IDBS Support policy for its products is defined below. It also indicates version compatibility between key IDBS products. ID Business Solutions Confidential 2 of 27ģ Contents Introduction Product Support Lifecycle General Platform Support Citrix/Terminal Server Support Virtualisation Support Symyx Direct Chemistry Support E-WorkBook 10 Load Balancer Support E-WorkBook Desktop Client Web Client Application Servers Database Server InforSense for E-WorkBook IDBS Hubs ActivityBase Suite ActivityBase XE SARview SARgen Reporter XLfit IDBS Chemistry ActivityMart PredictionBase InforSense ClinicalSense ChemSense Biomolecular Hub for InforSense Quantrix ID Business Solutions Confidential 3 of 27Ĥ Introduction This document summarises the levels of support that IDBS currently provide for its products in different software environments. IDBS accepts no responsibility or liability for any errors or inaccuracies that may appear in this documentation. The names of actual companies and products mentioned in this document may be trademarks of their respective owners. o part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of IDBS.
The software may be used or copied only in accordance with the terms of those agreements.
The software described in this document is furnished under a license agreement or nondisclosure agreement. 1 Enabling Science IDBS Platform Software Compatibility and Support Information 30 September 2015 ID Business SolutionsĢ Information in this document is subject to change without notice.
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